Ytel
Increase close rates by improving the behaviors that drive closed deals.
About Ytel
Ytel’s modern calling and texting software helps businesses improve their answer rates.
Improve your sales process
Gong reveals what your best reps are doing differently over the phone: what questions they're asking, how they’re discussing pricing, and what their talk-to-listen ratio is. It then compiles the best plays into your winning playbook so you can spread the wisdom.
Search conversations
Find keywords in any sales conversation. Gong transcribes and indexes everything so you can easily find that call where your competitor was mentioned or make sure your reps are on script.
Enhanced collaboration
Easily share sales calls with customers or internally. Ask for feedback, tag team members to get them involved, and pinpoint areas for improvement. Encourage team collaboration and help reps win more deals together.
Speaker Separation Type: Mono Vs. Stereo Recording
Speaker separation type for this provider: Mono
This telephony system records audio in a single channel (mono). That is, the audio from the two parties is merged into a single channel, and there's no easy way to tell who is speaking on the call.
Will Gong be able to separate speakers from this telephony system?
For telephony systems like that record audio in a single channel, Gong will attempt to separate speakers over time.
Gong will accumulate a number of representative calls by the recorded user, and will scan them to find the common speaker.
In addition to identifying speakers on the call, Gong will attempt to break down the call into segments, each associated with a single speaker.
How to Connect
- Import/create users within Gong and set them to record before integrating Ytel in Gong.
- In your company settings page within Gong, click API. 3. Then click on Get API Key to obtain an access key and secret. These will be used to interact with Gong’s public APIs.
- Reach out to your Ytel representative and provide them with your Gong access key and secret.
- A Ytel representative will work with you to customize and complete the integration.
