Meet the ultimate AI text analytics platform, powered by machine learning (ML) and natural language processing (NLP) models that will democratize customer feedback, increasing retention and satisfaction. Automatically tag, classify, and monitor your customer feedback in real-time so that you’ll stop guessing and start knowing.

About the Integration

Tagado integration to Gong provides an effortless way to discover significant product and business insights within Gong conversations that can improve your overall customer experience.

Key Benefits

Discover

Plug in into your own insight engine powered by machine learning models that will constantly generate automatic alerts in real-time.

Analyze

Generate a unified tagging system for all your customers’ feedback, you can base it on your organization breakdown or let Tagado’s platform to classify automatically.

Monitor

Use different levels of categorization to drill down into the data, generate smart reports, set up alerts and monitor by events to be on top of your game.

How to Connect:

1. Connect with your credentials to Tagado platform
2. Go to integrations page → Internal integrations tab
3. Connect Gong integration
4. If the user does not have an active Gong sign-in session, this will open the Gong sign-in page
5. Approve scopes within authorization page
6. After approval, Tagado will automatically collect Gong calls transcripts