Identify reasons for lost deals and churn risks to prioritize product impact faster with Sauce AI.

Automatically analyze feature requests and product issues from Gong calls with the Sauce AI Gong integration.

Use Gong Data to Automate Product Feedback

Sauce uses Gong transcripts to understand why you're losing deals and experiencing churn.

Real-Time Feedback Clustering

Identify emerging frequent customer requests from Gong calls as Sauce clusters feedback on the fly.

Segment Insights by Customer Attributes

Connect insights to customer profiles to demonstrate the ROI of your initiatives.

Hyper-Personalized Insights

Tailor insights with team-specific context enhanced by Gong call data to investigate new problems or monitor problems with features you've just released.

1. Navigate to the settings page in Sauce.
2. Click on the 'connect' button in the Gong integration section.
3. Complete the OAuth authentication flow.
4. Transcripts will be pulled into Sauce.

FAQ

What are the key benefits of integrating Sauce with Gong?

Automatically analyze Gong transcripts to uncover why deals are lost and identify customer pain points instantly, driving better product execution.

How does Sauce ensure accurate and relevant insights from Gong?

Sauce uses advanced AI to filter out noise and continuously learns from your data, ensuring insights are always accurate and relevant.

How does Sauce link insights to customer profiles and ROI?

Sauce connects insights to customer profiles, demonstrating the ROI of your initiatives by showing their impact on customer engagement and satisfaction.

Can I integrate other tools with Sauce?

Absolutely! Integrate messaging tools like Slack, support tools like Zendesk, CRMs like Salesforce, and hundreds more to streamline your workflows.

How much data do we pull from Gong?

Sauce initially pulls one month of Gong transcripts, then updates every 5 minutes with newly analyzed calls, ensuring your insights are always up-to-date.