Clarity
Make product decisions that close deals and prevent churn. Never forget a customer conversation.
About Clarity
Connecting Gong to Clarity allows your product team to automatically extract product insights from sales conversations.
Protect your sales team from spending valuable time writing lengthy feedback reports by leveraging Clarity with the power of Gong.
Benefits
Automatically Extract Product Insights from Gong Calls in Clarity
Aggregate similar feedback across various calls to understand common themes
Connect your CRM (Salesforce, Hubspot) to connect customer inputs with CRM data
Integrate with your task tracking system to create tickets from incoming feedback
How to Connect
- Navigate to settings page (https://app.adoptclarity.com/settings)
- Scroll to "Gong Integration" section
- Click "Connect"
- Follow OAuth flow — you will be redirected back to Clarity and shown a toast confirming your Gong account has been linked
FAQ
Will changing the attributes of Gong calls imported into Clarity modify the calls in Gong?
No — once a Gong call is imported into Clarity it exists separately and modifications will not affect the original Gong call.
Will calls manually uploaded to Gong work?
Yes.
How can I remove my Gong data from Clarity?
Send an email to support@adoptclarity.com and we are happy to help you.